The Chemmart®Brand Promise

'Experts delivering accessible solutions to enhance your health and well being.'
Providing solutions means truly tailoring our advice to the individual needs of our customers. Importantly it is about making solutions easy and accessible.

We understand that customers desire stress-free ways of finding solutions. We pride ourselves on our ability to offer a one-stop health destination, underpinned by real expertise.

Our offering to our customers

Chemmart® Pharmacy emerged as one of the new brands in the pharmacy industry during the early eighties when Fauldings established the group to assist pharmacists with more effective promotion of their businesses.

A ket platform in differentiating Chemmart® from other pharmacy groups is the acknowledgement that 70% of all transactions involve a prescription and that what happens in dispensing is crucial to the achievement of a positive consumer experience. The creation of the Chemmart® Pharmacy Direct Dispensing System gives a very real opportunity for customers to interact more effectively with pharmacists and service their requirements more quickly and efficiently.

The Direct Dispense model also has an ethos that flows through to the rest of the store. Customers no longer just drop off prescriptions and return, they engage with the store and the pharmacist and are encouraged to view their Chemmart® Pharmacy as a total health destination.